Information technology has become an integral part of modern society, driving innovation across numerous fields. One such area is healthcare, where digital solutions streamline operations and enhance patient care. Today, we delve into the story of Francis Hester, a Leeds-born entrepreneur and founder of “Phoenix Partnership” (TPP), a company renowned for its healthcare software. Learn more about his journey on leeds-future.com.
Early Life and the Birth of a Visionary Company
Francis Hester was born in Leeds in 1966 to Irish immigrant parents. His upbringing in a city rich in innovation and cultural diversity laid the foundation for his entrepreneurial spirit.
In 1997, Hester founded Phoenix Partnership, a software company specializing in healthcare solutions. The idea stemmed from a desire to assist his wife, who worked as a general practitioner. Observing her workload, he envisioned a system that would digitize patient records, simplifying communication and improving efficiency.
The company’s growth positively impacted the healthcare sector, earning Hester recognition as an Officer of the Order of the British Empire (OBE) for his contributions. By 2020, TPP secured contracts worth £135 million from the Department of Health and Social Care. As of 2024, Hester’s net worth was estimated at £371 million, according to the Sunday Times Rich List.

Contributions Beyond IT
Hester’s interests extend beyond the realm of technology. He has actively supported political initiatives, notably donating £5 million to the UK Conservative Party in September 2023. This contribution marked the largest donation to the party in two decades. A few months later, Hester matched this donation, making him the party’s most significant donor in history.
However, his philanthropic gestures were not without controversy. In 2024, The Guardian reported alleged racist comments made by Hester in 2019 towards MP Diane Abbott. While his legal team dismissed the accusations as taken out of context, the incident stirred public debate.
Further complications arose in 2024 when the British Medical Association (BMA) urged Hester to step down from his role at TPP amid ongoing criticism of his leadership.
On the personal front, Hester was married to Rosemary Daly, but the couple announced their divorce in 2024.
Phoenix Partnership and the SystmOne Revolution
Phoenix Partnership has gained widespread acclaim in the UK and beyond for its innovative SystmOne software. Designed to facilitate operations in healthcare settings, SystmOne has become an indispensable tool for primary care providers across Britain. Its ability to streamline workflows and centralize patient information has transformed the way healthcare professionals deliver services.
Francis Hester’s journey from a Leeds native to a leading IT innovator exemplifies the transformative power of determination and ingenuity. Through Phoenix Partnership and its pioneering SystmOne software, Hester has left an indelible mark on the healthcare industry, revolutionizing the way patient care is managed.